Equipped with touch-screen and powered by CxBanking, an omni-channel platform designed by NCR Corporation, the redesign offers a whole new customer experience. The design is based on how consumers use their smartphones and tablets. The menus are icon based and users can swipe and scroll across the screen, offering an intuitive experience with easy-to-use functionality.
Emirates Islamic is one of the first two banks in the Middle East to
launch this next-generation technology, which reiterates the bank’s
commitment to invest in enhancing customer experience, while empowering
customers to perform banking transactions 24/7 at their own convenience.
Commenting on the initiative, Faisal Aqil, Deputy CEO - Consumer
Wealth Management, Emirates Islamic, said: “The Emirates Islamic brand
promise to consumers is centred on innovation and convenience in banking
solutions. Today, bank customers transact increasingly via digital
channels such as ATM, mobile, online and phone banking. Emirates Islamic
is one of the early adopters to ‘digitising’ banking services to
improve customer experience and service quality, while simultaneously
increasing efficiency.
“The unveiling of our next generation ATMs is a big step towards
technology innovation which impacts the way people bank in the UAE. We
will continue to introduce more innovative service and product offerings
in this space,” added Aqil.Read more Click here / www.trade4x.net
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